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Document automation in retail

In the rapidly evolving digital business landscape, efficient processing of customer orders is crucial for success in retail. Netfira’s advanced intelligent document processing (IDP) software excels in transforming the way retailers handle customer orders, offering a seamless, automated, and integrated approach.

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Industry challenge

Manual data entry and processing delays

Traditional order processing often involves tedious manual data entry, leading to delays and increased potential for errors. This inefficiency can significantly impact customer satisfaction and business operations.

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Industry challenge

Complexity in handling diverse order formats

Retailers frequently receive orders in various formats, from emails to PDFs and even handwritten notes. Managing and processing these diverse formats manually is time-consuming and prone to inaccuracies.

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Industry challenge

Integration with existing systems

Efficiently integrating order data into existing ERP or CRM systems poses a significant challenge, often requiring additional manual effort and increasing the risk of data inconsistencies.

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Automated data extraction for retail documents

The Netfira Platform automates the extraction of data from diverse retail documents such as invoices, orders, and customer receipts. This document automation not only speeds up processing but also ensures accuracy, allowing retailers to respond swiftly to market changes and consumer needs.

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Customised workflow automation

Tailored to the dynamic nature of the retail sector, Netfira’s cloud IDP solution enables customised workflow automation. From managing supply chain documents to automating sales reports, our solution adapts to your specific retail workflow, enhancing operational efficiency and reducing manual workload.

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Seamless data integration for enhanced customer insights

In retail, understanding customer behaviour is key. The Netfira Platform integrates data from various sources – POS systems, customer feedback, online sales channels – into a centralised system. This integration provides valuable insights, helping retailers to optimise their customer engagement strategies and drive sales.

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Our Solutions

Case study

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AI-powered procurement automation at Fissler

Fissler GmbH is one of the world market leaders for high-quality cookware and manufactures 90 per
cent of its products in Germany. In the past, Fissler could not connect suppliers electronically despite EDI and portals as these solutions were too time-consuming and expensive. For operational purchasing, this meant significant additional manual work, which took time away from value-creating strategic activities. Fissler needed error-free data at the push of a button and a smooth, bidirectional exchange of B2B documents – preferably in real time.

Extract any attribute from any document

The Netfira Platform intuitively extracts any attribute from any document or format and processes it intelligently into structured data that is exported into your downstream systems.